Reporting ConcernsContact UsInter-agency ProceduresLiverpool Children in Care Council
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Are you worried?

What to do if you are worried about a child

If you are worried about a child you should contact Liverpool's Careline Children's Service: 0151 233 3700. Phone lines are open 24/7.

Who has the responsibility to protect children?

We all do. Whether we are:

  • Family.

  • Friends.

  • Neighbours.

  • Members of the public.

  • People who work with children – like teachers, health professionals and youth workers.

What is child abuse?

There are different types of abuse. It can include:

  • Physical injury – such as hitting, shaking, punching and kicking.

  • Neglect – not being properly fed, clothed or medical needs not being met.

  • Emotional abuse – when a child is starved of love and affection, or is constantly criticised humiliated or bullied.

  • Sexual abuse – including inappropriate sexual behaviour, language or assault.

Careline Children's Service:

Helps with all issues relating to children and families, responds to enquiries and referrals from the public and professionals and can offer advice about all aspects of child welfare.

Any concerns about a child referred by a member of the public will be carefully assessed.

Contact Careline children's service if you feel that:

  • A child needs protection. If you feel that a child is suffering harm, neglect or abuse, we can investigate and act to protect the child.

  • A family is under stress. We can offer support and advice and help families access support from other services.

  • A child is seriously ill or disabled. We can arrange an assessment of the child's and family's needs and provide support.

  • You want to find out more about fostering and adoption. We can provide information directly, or put you in touch with experienced fostering and adoption social workers who can offer you advice

Children and Young People:

If you are a young person and need help or advice contact Careline on 0151 233 3700 (24/7)